Privacy Policy

At thelienindex, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect
When you browse our store, we may collect the following types of information:

Personal Information: such as your name, email address, shipping/billing address, phone number, and payment details when you place an order.

Device Information: including IP address, browser type, time zone, and cookies installed on your device.

Browsing Behavior: pages visited, time spent, and other analytics to improve our services.

2. How We Use Your Information
We use the collected information for purposes such as:

Fulfilling and managing orders, payments, and shipping

Communicating with you (order updates, marketing emails, customer support)

Improving website functionality and user experience

Detecting fraud or other unauthorized activities

3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties who help us operate our store, including:

Payment processors (e.g., Stripe, PayPal)

Shipping partners

Email marketing platforms (e.g., Klaviyo, Mailchimp)

Shopify, our e-commerce platform provider

Each third party is obligated to protect your data and use it only for the specified purpose.

4. Cookies and Tracking Technologies
We use cookies to:

Enable core site functionality (like your shopping cart)

Analyze site usage for performance and improvement

Provide personalized marketing

You can manage or disable cookies through your browser settings.

5. GDPR & Your Rights (EU Customers)
If you are located in the European Economic Area (EEA), you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict certain processing

Withdraw consent at any time

To exercise these rights, please contact us at support@thelienindex.com.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

9. Contact Us
If you have any questions or concerns regarding our Privacy Policy or how your data is handled, don't hesitate to get in touch with us:

📧 support@thelienindex.com